Privacy Policy

Privacy Policy

Last updated: 23 August 2026

Lead Your Practice is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how I collect, use and protect your information when you visit this website, make an enquiry or use my coaching and mentoring services.

Who I am

Lead Your Practice provides coaching, mentoring and development support for dental Practice Managers and other dental professionals.

For the purposes of UK data protection law, Lead Your Practice is the data controller for personal information collected directly through this website and my services.

Information I may collect

I may collect information including your name, email address, telephone number, job role, practice or organisation, information you provide when making an enquiry, coaching goals and information discussed or recorded as part of a coaching relationship.

I may also receive basic technical information when you use this website, such as information collected through cookies or website analytics.

How I use your information

I use personal information to respond to enquiries, arrange and provide coaching or mentoring services, communicate with clients, manage bookings and payments, maintain appropriate business records and improve the services offered by Lead Your Practice.

I will only use your personal information where I have a lawful basis to do so, including where it is necessary to provide a service you have requested, where I have a legitimate business interest, where I have a legal obligation, or where you have provided consent.

Confidentiality and coaching

Information shared during coaching sessions will be treated confidentially. Coaching notes may be maintained where appropriate to support the coaching relationship and will be stored securely.

Where coaching is funded by an employer or organisation, I will make clear at the outset what, if any, information may be shared with that organisation. The content of individual coaching conversations will not normally be shared without your agreement unless there is a legal or safeguarding reason requiring disclosure.

Sharing your information

I do not sell your personal information.

Information may be shared with trusted service providers where necessary to operate the business, for example website, email, payment, booking or technology providers. Where this happens, I take reasonable steps to ensure your information is handled appropriately.

Marketing and testimonials

I will only send marketing communications where permitted by law and you can ask me to stop at any time.

Testimonials, reviews, photographs or identifiable client stories will not be published for promotional purposes without appropriate permission.

How long I keep your information

Personal information will only be retained for as long as reasonably necessary for the purpose for which it was collected and to meet any legal, accounting or business requirements. Information that is no longer required will be securely deleted or anonymised.

Cookies

This website may use cookies and similar technologies necessary for the website to function and, where enabled, to understand how visitors use the site. Where required, you will be given choices regarding non-essential cookies.

Your rights

Under UK data protection law, you may have rights including the right to access your personal information, ask for inaccurate information to be corrected, request deletion or restriction in certain circumstances, object to certain uses of your information and withdraw consent where processing is based on consent.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Lead Your Practice
Email: hello@leadyourpractice.co.uk

You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you are unhappy with how your personal information has been handled.